What will you do?

• You will work remotely as a part of a larger Support team abroad
• At team.blue we always put the customer first.
• As a Support Engineer you will act as the first line of defense for our customers – whether they have technical questions about hosting, domain names or mailboxes - you rush out to help, via e-mail, live chat or telephone.
• You will be the competent and capable expert on all our products.
• You do your best and be friendly and professional even when the customer is affected and displeased.
• You stay ready and welcome a challenge to dive into and solve the issue with impressive efficiency

What do you get?

• Competitive salary
• Step by step initial training and transferable skills.
  • Opportunity to start on a clear career development path and deepen your knowledge and experience with leading industry technologies and best practices
  • Continuous guidance and support.
• Working for a talented and friendly team from our office, located in Mladost 2
  • Access to fresh coffee and snacks
  • Access to our game room
• Working from home most shifts if you choose so
  • Normal working hours - 10:00 to 19:00 with 1-hour lunch break
  • Work week - Tuesday to Saturday
• Social benefits
  • Private health insurance
  • Food vouchers
  • Sports card

Who are we?

• We make online business success simpler
• Our mission is to unite our technology skills, diversity of thought and local expertise to deliver competitive edge through online products and services
• team.blue is a leading digital enabler for companies and entrepreneurs. The group was created by merging Combell Group, TransIP Group and Register Group in 2019.
• team.blue serves over 2.5 million customers in Europe and has more than 2,200 experts to support them. 
• team.blue Bulgaria has worked as a service center for brands in the group ever since 2014, and is now a proud member.

We will be very happy to receive your application if you:

• You are a fluent Dutch speaker. You are kind and friendly. You communicate with your team members and the customers, being considerate and nice and always leaving a good impression.
• You are technically skilled. You don't have to be a network specialist, but you do have an interest in the world of web hosting. You are naturally curious and always seek to improve.
• You are flexible. We are not looking for you to do the impossible, but to be ready to do that extra step ahead to appease and excite.
• You are punctual and accurate. You have impeccable spelling.
• You keep your cool. Even when it gets busy.
• You speak English well. 
• You live in Sofia.