Come as you are
Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.

What will you do?

• You will work remotely as a part of a larger Support team abroad
• At team.blue we always put the customer first.
• As a Support Engineer you will act as the first line of defense for our customers – whether they have technical questions about hosting, domain names or mailboxes - you rush out to help, via e-mail, live chat or telephone.
• You will be the competent and capable expert on all our products.
• You do your best and be friendly and professional even when the customer is affected and displeased.
• You stay ready and welcome a challenge to dive into and solve the issue with impressive efficiency

What do you get?

• Competitive salary
• Step by step initial training and transferable skills.
  • Opportunity to start on a clear career development path and deepen your knowledge and experience with leading industry technologies and best practices
  • Continuous guidance and support.
• Working for a talented and friendly team from our office, located in Mladost 2
  • Access to fresh coffee and snacks
  • Access to our game room
• Working from home most shifts if you choose so
  • Normal working hours - 10:00 to 19:00 with 1-hour lunch break
  • Work week - Tuesday to Saturday
• Social benefits
  • Private health insurance
  • Food vouchers
  • Sports card

Who are we?

• We make online business success simpler
• Our mission is to unite our technology skills, diversity of thought and local expertise to deliver competitive edge through online products and services
• team.blue is a leading digital enabler for companies and entrepreneurs. The group was created by merging Combell Group, TransIP Group and Register Group in 2019.
• team.blue serves over 2.5 million customers in Europe and has more than 2,200 experts to support them. 
• team.blue Bulgaria has worked as a service center for brands in the group ever since 2014, and is now a proud member.

We will be very happy to receive your application if you:

• You are a fluent Dutch speaker. You are kind and friendly. You communicate with your team members and the customers, being considerate and nice and always leaving a good impression.
• You are technically skilled. You don't have to be a network specialist, but you do have an interest in the world of web hosting. You are naturally curious and always seek to improve.
• You are flexible. We are not looking for you to do the impossible, but to be ready to do that extra step ahead to appease and excite.
• You are punctual and accurate. You have impeccable spelling.
• You keep your cool. Even when it gets busy.
• You speak English well. 
• You live in Sofia.

 

"At team.blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here."